Shipping policy
Processing Time
Once you place your order, our team works hard to process it within 1-2 business (Monday - Friday) days. During busy seasons or special promotions, processing might take a little longer, but we’ll keep you updated!
Shipping Methods & Delivery Times
We offer standard and expedited shipping options:
- Standard Shipping: 3-5 business days ($4.63), Monday - Sunday
- Expedited Shipping: 1-2 business days ($7.63), Monday - Sunday
Please note: Shipping times are estimates and can vary based on your location and current postal service conditions.
Order Cut Off Time
Order made after 14:00 (GMT+08:00) Singapore Time will be process on the next day.
Shipping Costs
- Orders over $50 enjoy free standard shipping!
- For orders under $50, a flat rate of $4.83 applies for standard shipping.
- Expedited shipping options are available at checkout for an additional fee.
Order Tracking
Once your order ships, we’ll send you a confirmation email with a tracking number so you can follow your package’s journey to your doorstep.
Missing Items
In case of missing items, please contact us at support@stainfix.co, and we will rectify it immediately.
International Shipping
Currently, we only ship within USA. We hope to expand soon! For any international inquiries, please contact our support team.